Payments & invoicing
The money is closed out before the truck is back at the yard.
Deposits land when the estimate is signed. The balance gets taken by card on the doorstep, from the same phone the Bill of Lading was signed on. Invoices and surcharges sit on the job, not in a separate accounting to-do list.
20 minutes · No sales pressure
Getting paid, without the chase
A deposit makes the booking real
Taking money at the moment the estimate is signed is the difference between a booked Saturday and a Saturday somebody cancels on Friday night.
Collected on site, not invoiced later
The crew takes the card at the door with the signature. No 30-day wait, no unpaid balances quietly aging while you're busy running the next week.
Every dollar sits on the job
Deposit, balance, surcharges, invoice — all on the job record with the signed paperwork. Reconciling a month stops being an archaeology exercise.
How money moves through Zip
One thread from the deposit on the estimate to the final card swipe at the door.
Deposits, taken with the signature
The estimate link carries the e-signature and the deposit together, so a customer who says yes pays at the moment they say it rather than at some point you have to chase.
- Deposit collected as the estimate is accepted
- Booking and payment are the same action for the customer
- Balance due carries forward onto the job
The balance, on the doorstep
The crew collects the card payment on site from the same phone they got the Bill of Lading signed on. The job is complete and paid at the same moment.
- Card taken on site by the crew
- Card on file for the balance where it's agreed up front
- Payment recorded against the job instantly
Invoices and the awkward extras
Long carries, stairs, extra hours, a second truck — the things that make a moving invoice different from the estimate. They go on the job, so what you send matches what happened.
- Surcharges added against the job
- Invoices generated from the real job, not retyped
- Owner app shows collected totals for the day and month
The rest of Zip works the same way
Nothing here is an add-on or a higher tier. Every feature below is included on every plan, and they all read from the same job — so nothing gets re-typed between them.
- Quotes & Estimates
Price the job and send it before you leave the driveway.
- CRM & Follow-ups
Every lead in one list, chased automatically until it answers.
- Scheduling & Dispatch
Build the day on one board and the trucks see it instantly.
- Crew App
The job, the checklists, and the Bill of Lading on the truck.
- Owner App
Run or oversee the whole business from your phone.
- Bill of Lading
The BOL, signed on a phone at the job and stored against it.
- Websites for Movers
A fast, professional website, built and hosted for you.
Questions about payments
Can my crew take payment on site?
Yes. Crews collect the signature and the card payment on site from the same phone. Invoices, surcharges, and the final balance all sit on the job, so the money is closed out before the truck is back at the yard.
Can I take a deposit when a customer books?
Yes. The deposit is part of the estimate link — the customer signs and pays in the same step, and the balance carries forward onto the job.
Does Zip charge extra for taking payments?
Payments are part of every plan, like every other Zip feature. Your Zip subscription is flat monthly pricing from $49 with no contract and no per-user fee; card processing itself carries the usual processor rates.
What about extras added on move day?
Add them to the job as surcharges — stairs, long carries, extra hours, an added truck. The invoice reflects the move that actually happened rather than the estimate you sent a fortnight ago.
Try it on your next move.
Request a demo and a real person walks you through Zip — most movers are quoting, booking, and getting paid within the hour of switching.
20 minutes · No sales pressure