Zip vs Chariot: Which Is Better for Your Crew?

What do crews actually want in moving company software?

Crews don’t sit behind a desk, they’re on the truck, on job sites, and talking with customers in person every day. Software that works for your crew will be mobile-friendly, simple to use, and easy to get up and running with.

Here’s what matters most to your crew:

• Is it designed for mobile? It should be just as easy to use on the road as it is from a desk.
• Is it easy to learn? Crew members (existing and new) should be able to start using it easily on day one.
• Is it simple to use? Your crew shouldn’t have to navigate confusing menus or complex workflows.
• Do they get clear job details? They should be able to easily access the information they need, right when they need it.
• Are there real-time updates? They should have instant access to customer communication.

Zip vs Chariot: What should crews expect on the road?

Zip and Chariot are both popular choices for moving companies, each offering a full set of features that make it easier to run your business. The difference comes down to what you’re looking for from a user experience.

Zip was designed to keep things super simple, making it easy for small moving businesses and their crews to get started quickly with no training. Chariot offers a robust feature set, and it’s a solid choice for movers who require complex workflows.

We’ve compared the two here:

Zip vs Chariot: What you need to know

Why moving crews love using Zip

Zip was built with the crew in mind from day one. It’s clean and modern, with an uncluttered interface and it’s easy to navigate on both mobile and desktop. It’s very easy to understand how to use and get started, so your crew can log in, view their job details, and get started with their day.

Features of Zip include:

• CRM and lead management
• Dispatch and scheduling
• Crew management
• Mobile-friendly estimates and BOL
• Customer communications
• Payments
• Calendar
• Inventory collection

With Zip, everything you need is included from $49 a month. You’re not tied into a contract, and you can check it out with a free 7-day evaluation. Plus, you pick your tier by how many jobs you complete, so when things slow down during the winter you can drop to a smaller tier — or pause altogether — in one click.

Why companies use Chariot

Chariot offers multiple advanced features and workflows with a busier interface that may require a bit of time for the crew to get comfortable with. Starting at $254/mo, Chariot is built for larger companies who require advanced reporting and management tools, with the time and resources to train up new crew members.

Features of Chariot include:

• CRM and lead management
• Dispatch and scheduling
• Crew management
• Customer communications
• Payments
• Customizable estimate templates and formats
• Capacity tracking
• Year-over-year revenue analysis

Which software makes life easier for your crew?

Why do movers use Zip?

Zip is best for small moving companies who want affordable, simple software that their crews can get started with immediately. They don’t need training and the mobile app is very easy to use.

Why do movers use Chariot?

Larger moving companies who prioritize customizable features or need an AI voice agent, and don’t mind providing crews with tablets do well with Chariot.

Already on Chariot and thinking about leaving?

Chariot is well liked, so movers who leave usually do it over price rather than the product. The Chariot alternatives page covers what switching involves, how to work around a quarterly or yearly term, and the eight platforms worth a look at an owner-operator price.

Your crew will love tools that help make their lives easier on the road every day. Zip was designed so movers would love it, plus it’s simple and affordable. Book a demo and see what your crew thinks.